I can't think of a better way to integrate with our customer base than a tool like this.
Part of what we do at Schofield Sales & Solutions is manage our customers inventory on a monthly basis. We know that our customers can forget to call before they have used all of their inventory. Which, as you can imagine can sometimes be the source of frustration.
If Google's Duplex can integrate with business, this would be a magnificent tool to use for helping to automate the order process, set reminders, manage inventory level for roll off liners, dump liners, etc.
I can't wait to see this tool deployed in the future. I am always one to embrace change.